Terms

Last Updated: August 2024

Welcome to Strategic Storytelling. These Terms of Sale (“Terms”) govern your purchase and use of The Strategic Storytelling System (the “Service”) offered by Strategic Storytelling (“Company,” “we,” “our,” or “us”). By purchasing, you agree to these Terms.

Service Provided

The Strategic Storytelling System is a done-for-you brand messaging framework delivered digitally. It includes customised strategy, narrative, tone-of-voice guidance, and copy examples, plus specified bonuses where applicable.

Delivery is made via email in PDF (and supporting formats where applicable) within two (2) weeks of receiving your completed intake.

Payment & Pricing

Prices are listed in AUD and include GST (where applicable).

Payment must be made in full at the time of purchase or via the approved payment plan.

Payment plans must be completed in full. Failure to complete payments may result in suspension of delivery or legal recovery of outstanding amounts.

Refunds & Guarantee

We offer a 14-day refund policy, beginning from the date of purchase.

Refunds are available only if you have completed your intake and received your framework but feel it does not provide greater clarity. In this case, we will first work with you to revise it. If, after revision, you remain unsatisfied, a full refund will be issued.

Digital services are otherwise non-refundable due to the bespoke nature of the work.

Client Responsibilities

You agree to:
Provide accurate, complete responses to the intake questions.

Meet deadlines for intake submission to ensure timely delivery.

Use the framework for your own business only (it may not be shared, resold, or repurposed).

Intellectual Property

All frameworks, guides, and supporting materials are original intellectual property of Strategic Storytelling.

Upon full payment, you are granted a non-exclusive, non-transferable licence to use the framework for your own business marketing and communications.

You may not reproduce, distribute, or sell the content without prior written permission.

Limitation of Liability

The Strategic Storytelling System is designed to provide clarity and a messaging strategy, not to guarantee specific financial or business results. We are not liable for any indirect, incidental, or consequential damages arising from the use of the Service.

Changes to Terms

We may update these Terms at any time. Updates will be posted with a revised “Last Updated” date.

Contact

For any questions, please contact:
[email protected]